Contact Us

Welcome to our Contact Us page - The best place to find all the information you need if you aren't sure how to reach out to us with your queries, concerns or feedback.

Below, we will explain all the different options available to you for getting in touch with our dedicated customer support team.

Our friendly support staff are available from 8:30am to 4:30pm Monday-Friday, and are always happy to help you with anything you might need. No call centres - you will be dealing with skilled, UK-based agents, working right here with the wider team at EDGE HQ in Manchester.

If you are looking for more general information before getting in touch, the buttons below can help you navigate to other helpful areas:

How To Contact EDGE Customer Support

  • Call Us

    For the fastest answers to your queries, give us a call on 0161 537 4740. Our team is ready and waiting to support you.

    Calls can only be received between the hours of 8:30am and 4:30pm Monday-Friday.

  • Email Us

    Reach out to us anytime by Email and submit your query to: support@edgevaping.com.

    Our team are committed to responding to all emails as quickly as possible, typically within 24 hours.

  • Live Chat

    For real-time support, click the floating live chat button found on the left-hand side of all pages on our site.

    Our team is online from 8:30am until 4:30pm Monday to Friday.

  • Contact Form

    Use the contact form below to submit your query to our team.

    We will action your request as soon as possible. We typically respond to all queries within 24 hours, but this can be quicker if received during our team's operational hours (8:30am-4:30pm Mon-Fri)


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If you don't have a specific query and just want to ensure you get the very latest information about our products, services and the vaping industry in general, sign up to our email newsletters using the form below: